Contact
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Questions about your videos, credits or a payment? Send us a message and a real person will get back to you, usually within one business day.
Email support
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Business details
CiptaMotion
Malaysia
Before you write
- A video failed? Its credits go back to your wallet automatically. See the Refund & Cancellation Policy.
- Payment went through but no credits? Wait a few minutes and refresh the Billing page. If they still haven't arrived, email us with the payment date and amount.
- Want to delete your account or get a copy of your data? Email us from your account's email address. See the Privacy Policy.